Whether you’re on our Pro or Basic plan, your goods are sent to our warehouse for a free general inspection. We follow Level II, AQL 2.5 standards, just like other inspection companies.

For defective products, if you’re using our selected suppliers, we handle quality issues at no additional cost. If you’re using your own suppliers, we can assist in resolving issues, but logistics and travel fees may apply.

For custom inspection solutions or a lower defect rate, please contact our agent for details on any additional fees.

To achieve a 0% defect rate, we recommend our full inspection service, where we identify and remove all defective products. Our standard rate is $5 per hour. Contact our agent to discuss your needs and receive a customized quote.